Apple Launches software updates designed for people with disabilities

Apple has announced powerful software features designed for people with mobility, vision, hearing, and cognitive disabilities. As the tech giant’s release states, “These next-generation technologies showcase Apple’s belief that accessibility is a human right and advance the company’s long history of delivering industry-leading features that make Apple products customizable for all users.”

Later this year, with software updates across all of Apple’s operating systems, people with limb differences will be able to navigate Apple Watch using AssistiveTouch. iPad will support third-party eye-tracking hardware for easier control. For blind and low vision communities, Apple’s industry-leading VoiceOver screen reader will get even smarter using on-device intelligence to explore objects within images. In support of neurodiversity, Apple is introducing new background sounds to help minimize distractions, and for those who are deaf or hard of hearing, Made for iPhone (MFi) will soon support new bi-directional hearing aids.

On Thursday, May 20, Apple launched a new service for hearing impaired users called SignTime. This enables customers to communicate with AppleCare and Retail Customer Care by using American Sign Language (ASL) in the US, British Sign Language (BSL) in the UK, or French Sign Language (LSF) in France, right in their web browsers. Customers visiting Apple Store locations can also use SignTime to remotely access a sign language interpreter without booking ahead of time. SignTime will initially launch in the US, UK, and France, with plans to expand to additional countries in the future. For more information, visit apple.com/contact.

“At Apple, we’ve long felt that the world’s best technology should respond to everyone’s needs, and our teams work relentlessly to build accessibility into everything we make,” said Sarah Herrlinger, Apple’s senior director of Global Accessibility Policy and Initiatives. “With these new features, we’re pushing the boundaries of innovation with next-generation technologies that bring the fun and function of Apple technology to even more people — and we can’t wait to share them with our users.”


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